Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange.

We accept returns and exchanges for both defective and non-defective items. To be eligible, your item must be new, unworn, unused, with tags attached, and in its original packaging. You'll also need your order number, found in your confirmation email.

To start a return or exchange, contact us at info@holydesignswear.com. Once your return is approved, we'll email you a free return shipping label (USPS, download and print at home). Please return your item in its original packaging, or your own suitable mailer or box, to ensure it arrives back to us safely, and drop it off at any USPS location. Items sent back without first requesting a return will not be accepted.

Return shipping labels are provided at no cost to you.

Damages and issues
Please inspect your order as soon as it arrives. If an item is defective, damaged, or incorrect, contact us right away at info@holydesignswear.com so we can make it right.

Exceptions / non-returnable items
Custom or personalized orders, gift cards, and sale items cannot be returned.

Exchanges
The fastest way to get the item you want is to return your original item, and once that return is accepted, place a new order for the replacement.

European Union 14-day cooling off period
If your order is shipped to the EU, you have the right to cancel or return it within 14 days for any reason, without justification, provided the item is unworn, unused, with tags, and in original packaging.

Refunds
Once we receive and inspect your return, we'll let you know if it's approved. If approved, refunds are automatically issued to your original payment method within 14 business days. If more than 14 business days have passed since approval, contact us at info@holydesignswear.com.

Return address:
126-A Eureka Street
Batesville, MS 38606